Returns & Exchanges

We want you to be completely satisfied with your purchase from Powerpoints and Switches. If your electrical hardware is not the right fit for your home, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Pack Securely

  Ensure all switches, sockets, and plates are placed back in their original retail packaging to prevent scratching during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the items are uninstalled and in new condition, your refund will be processed to your original payment method within 5-7 business days.